Privacy Policy

🔒 PRIVACY POLICY (Soulmade Press)

Last updated: April 10, 2026

Welcome to Soulmade Press (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from https://soulmadepress.com (the “Site”) or interact with our services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy.

Digital Product Privacy Policy

We collect personal information in the following ways:

🔹 Information You Provide Directly

  • Name
  • Email address
  • Billing details
  • Account login information (if applicable)
  • Customer support messages

🔹 Information Collected Automatically

When you use our Site, we may collect:

  • IP address
  • Device & browser type
  • Pages visited and time spent
  • Referral URLs

We use cookies, pixels, and similar tracking technologies to improve your experience.

🔹 Information from Third Parties

We may receive information from:

  • Payment processors (for secure transactions)
  • Website hosting platforms (e.g., Shopify or similar services)
  • Marketing and analytics providers

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver digital products
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Send marketing emails (only if you opt-in)

3. DIGITAL PRODUCTS POLICY (IMPORTANT)

All products sold on Soulmade Press are digital products delivered electronically.

  • No physical items will be shipped
  • Access is provided via download or email
  • You are responsible for providing a correct email address

4. MARKETING & ADVERTISING

We may use your data to:

  • Send promotional emails
  • To clarify, our video advertisements and promotional graphics are strictly intended to demonstrate what the content and designs will look like in use. They are purely visual representations of the product and we never claimed to ship you a physical book anywhere.
  • Show relevant ads on platforms like Meta (Facebook/Instagram)

You can unsubscribe at any time using the link in our emails.

5. HOW WE SHARE YOUR INFORMATION

We may share your data with:

  • Payment processors (for secure checkout)
  • Service providers (hosting, analytics, email tools)
  • Advertising partners (for marketing purposes)

We do NOT sell your personal data.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Improve website functionality
  • Analyze traffic
  • Personalize your experience

You can disable cookies in your browser settings, but some features may not work properly.

7. DATA SECURITY

We take reasonable measures to protect your personal information.
However, no system is 100% secure, and we cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS (US + GLOBAL)

Depending on your location, you may have rights to:

  • Access your personal data
  • Request deletion
  • Correct inaccurate information
  • Opt out of marketing communications

To exercise these rights, contact us at:
📩 hello@soulmadepress.com

9. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 13.
We do not knowingly collect data from children.

10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices.

11. INTERNATIONAL USERS

Your information may be processed outside your country, including the United States.
By using our services, you consent to this transfer.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.

13. CONTACT INFORMATION

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: hello@soulmadepress.com
🌐 Website: https://soulmadepress.com

Information We Collect and Why

Our digital product privacy policy explains what information we collect when you use our website, apps, or related services. This may include basic account details, contact information, payment records, device data, and usage activity. We collect this information to provide access to our products, improve performance, respond to support requests, and keep your account secure. In some cases, we may also use cookies and similar tools to understand how visitors interact with our pages. We only collect data that is needed for business, service, and legal purposes.

How We Use and Protect Your Data

We use your data to deliver a better user experience, process transactions, send important service updates, and maintain the safety of our platform. Our team follows reasonable security measures to help protect your personal information from loss, misuse, unauthorized access, or disclosure. These measures may include access controls, secure systems, and monitoring tools. While no online system can be guaranteed to be fully secure, we work hard to reduce risk and protect your information at every step. We do not sell your personal data and only share it when necessary.

Your Rights and Privacy Choices

We believe users should have clear control over their information. Depending on your location, you may have the right to access, update, correct, delete, or limit the use of your personal data. You may also be able to manage cookie settings, unsubscribe from marketing messages, or request a copy of the information we hold about you. If you have questions about your privacy rights or want to make a request, you can contact us directly. We aim to respond promptly and make the process simple, transparent, and respectful.

Data Sharing, Third Parties, and Retention

In some situations, we may share limited information with trusted third-party service providers who help us operate our business, such as hosting, analytics, payment processing, and customer support. These providers are only allowed to use your data for approved purposes and are expected to protect it properly. We keep personal information only as long as needed to provide services, meet legal requirements, resolve disputes, and support business records. Once data is no longer required, we take steps to delete or anonymize it in a secure manner.

Information We Collect and Why

Our digital product privacy policy explains what information we collect when you use our website, apps, or related services. This may include basic account details, contact information, payment records, device data, and usage activity. We collect this information to provide access to our products, improve performance, respond to support requests, and keep your account secure. In some cases, we may also use cookies and similar tools to understand how visitors interact with our pages. We only collect data that is needed for business, service, and legal purposes.

How We Use and Protect Your Data

We use your data to deliver a better user experience, process transactions, send important service updates, and maintain the safety of our platform. Our team follows reasonable security measures to help protect your personal information from loss, misuse, unauthorized access, or disclosure. These measures may include access controls, secure systems, and monitoring tools. While no online system can be guaranteed to be fully secure, we work hard to reduce risk and protect your information at every step. We do not sell your personal data and only share it when necessary.

Your Rights and Privacy Choices

We believe users should have clear control over their information. Depending on your location, you may have the right to access, update, correct, delete, or limit the use of your personal data. You may also be able to manage cookie settings, unsubscribe from marketing messages, or request a copy of the information we hold about you. If you have questions about your privacy rights or want to make a request, you can contact us directly. We aim to respond promptly and make the process simple, transparent, and respectful.

Data Sharing, Third Parties, and Retention

In some situations, we may share limited information with trusted third-party service providers who help us operate our business, such as hosting, analytics, payment processing, and customer support. These providers are only allowed to use your data for approved purposes and are expected to protect it properly. We keep personal information only as long as needed to provide services, meet legal requirements, resolve disputes, and support business records. Once data is no longer required, we take steps to delete or anonymize it in a secure manner.