Refund policy

💳 REFUND POLICY

Last updated: April 10, 2026

At Soulmade Press, we are committed to delivering high-quality digital products designed to support your self-care, spiritual exploration, and personal growth.

Please read this Refund Policy carefully before making a purchase.

1. DIGITAL PRODUCTS (IMPORTANT)

All products sold on https://soulmadepress.com are digital downloads.

  • No physical items will be shipped
  • Products are delivered instantly via email or download access
  • Once access is granted, the product is considered “used”

2. NO REFUNDS POLICY

Due to the nature of digital products:

❌ All sales are final
❌ We do NOT offer refunds, returns, or cancellations once a purchase is completed

This policy is strictly enforced to prevent misuse, digital duplication, and fraud.

3. ELIGIBLE EXCEPTIONS (LIMITED CASES)

We may offer a replacement or support (NOT a refund) in the following situations:

✔ You received the wrong product
✔ The file is corrupted or cannot be opened
✔ You did not receive your download link (and issue is verified)

👉 In such cases, we will:

  • Re-send the correct file
  • Provide working access
  • Offer technical assistance

4. NON-REFUNDABLE SITUATIONS

Refunds will NOT be issued in the following cases:

  • Accidental purchase
  • Change of mind
  • Misunderstanding of product content
  • Lack of results or expectations not met
  • Compatibility issues with your device or software
  • Failure to download or access the product (without verified technical issue)

5. RESPONSIBILITY BEFORE PURCHASE

By purchasing from Soulmade Press, you acknowledge that:

  • You have reviewed the product description carefully
  • You understand this is a digital product
  • You agree to this no-refund policy

6. FILE DELIVERY & ACCESS

After purchase:

  • You will receive access via email or download link
  • If you do not receive your product:
  • Check your spam/junk folder
  • Contact us with your order details

📩 Email: hello@soulmadepress.com

We will ensure you receive your product promptly.

7. FRAUD & ABUSE PROTECTION

We reserve the right to:

  • Deny support or access in cases of suspected fraud or abuse
  • Block users who attempt chargebacks after receiving digital products

8. CONTACT SUPPORT

If you experience any issues, we are here to help:

📧 Email: hello@soulmadepress.com
🌐 Website: https://soulmadepress.com